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Privacy Policy
Last Updated: May 15th, 2026

NOVA TAX SOLUTIONS respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information collected through our website and through certain communications with us.

 

This Privacy Policy applies to information collected through this website, online forms, email communications, phone inquiries, appointment requests, newsletter sign-ups, and similar interactions. If you become a tax preparation or tax resolution client, additional rules may apply to information you provide in connection with those services, including federal confidentiality rules governing tax return information. [1] [2]

 

1. Information we collect

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We may collect information that you voluntarily provide to us, including: name; email address; telephone number; mailing address; information submitted through contact forms, consultation requests, scheduling tools, or newsletter sign-ups; and information you choose to provide regarding your tax or service inquiry. We may also collect certain information automatically when you use our website, such as: browser type; device type; IP address; approximate geographic location; pages visited; referring website information; date and time of visits; and general website usage and analytics information.

 

We may use cookies and similar technologies to operate the website, improve functionality, understand website traffic, and maintain security. You may be able to adjust cookie settings through your browser, although some website features may not function properly if cookies are disabled.

 

2. Tax return information and federal confidentiality rules

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If you provide information to us for the purpose of preparing a tax return, assisting with tax return preparation, or providing tax resolution or related tax services, that information may constitute tax return information protected by federal law. Federal law generally prohibits a tax return preparer from disclosing or using tax return information for purposes other than preparing or assisting in preparing a return, except as otherwise permitted by law or with valid taxpayer consent where required. [1] [2] [7]

 

Accordingly:

 

we do not treat tax return information the same way as ordinary website visitor information;

 

we use tax return information only as permitted by applicable law and professional obligations;

 

we do not disclose tax return information to third parties for advertising or unrelated marketing purposes; and where federal law requires taxpayer consent for a particular disclosure or use, any such consent will be requested separately and, in a manner, intended to comply with applicable legal requirements. [7] [4]

 

3. How we use information

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We may use website and inquiry information to: respond to your inquiries and communicate with you; schedule consultations or appointments; provide information about our services; operate, maintain, and improve our website; monitor website performance, security, and functionality; comply with legal and regulatory obligations; and send service-related updates or marketing communications where permitted by law. We may use tax return information only as permitted by applicable federal law, including for providing tax preparation, tax filing, tax resolution, and related support services, or as otherwise authorized by law or valid consent where required. [1] [2]

 

4. How we disclose information

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We do not sell personal information. We may disclose ordinary website and inquiry information to service providers that help us operate our business and website, such as providers of website hosting, scheduling, communications, security, and analytics services, subject to appropriate contractual or operational controls. We may also disclose information: when required by law, regulation, court order, or legal process; to protect our rights, safety, property, systems, or users; to detect, prevent, or respond to fraud, security incidents, or unauthorized activity; or in connection with a business transaction, subject to applicable law. If you are a tax client, disclosures of tax return information are subject to additional federal restrictions.

 

We disclose tax return information only as permitted by applicable law, including where necessary to provide tax services, where disclosure is otherwise authorized by law, or where you have provided valid consent if required. [1] [2] The IRS materials addressing authorized e-file providers also recognize that return information may be shared among service providers for the purpose of preparing and transmitting returns, but not for unrelated uses. [3]

 

5. Marketing communications

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If you provide your contact information to request information from us or sign up for updates, we may send you communications about our services, subject to applicable law. You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us directly. We do not use tax return information for unrelated marketing or promotional purposes except as permitted by law or pursuant to valid consent where required. [7] [4]

 

6. Data security

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We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. Access to information is limited to personnel and service providers with a legitimate business need and appropriate authorization.

 

No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

 

7. Retention of information

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We retain information for as long as reasonably necessary for business, legal, regulatory, tax, compliance, dispute resolution, security, and operational purposes. Retention periods may vary depending on the nature of the information and the services involved. If you request deletion of your information, we will consider the request in accordance with applicable law.

 

However, we may retain information where necessary to comply with legal, regulatory, tax, recordkeeping, professional responsibility, fraud prevention, security, or dispute-resolution obligations.

 

8. Your choices and rights

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You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law and applicable exceptions.

 

If you are a California resident, you may have additional rights under California privacy law, subject to statutory thresholds, exemptions, and exceptions. Those rights may include the right to request information about categories of personal information collected, used, disclosed, or retained, and the right to request deletion or correction in certain circumstances.

 

Requests may be submitted to:

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9. Children’s privacy

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This website is not directed to children under 13, and we do not knowingly collect personal information from children through the website. If we learn that personal information has been collected from a child inappropriately, we will take reasonable steps to delete it.

 

10. Third-party websites and services

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Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third-party websites or services. You should review their privacy policies separately.

 

11. Changes to this privacy policy

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We may update this Privacy Policy from time to time. When we do, we will post the revised version on this website. Your continued use of the website after any update is posted is subject to the revised Privacy Policy, to the extent permitted by law.

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